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We are ready to support you!

At Memotec, we consider customer support as center to our business. We understand Telecom Operator's business, and we know response-time, expertise, and efficient and accurate support is critical for your business.

Therefore, we have build an extensive experienced team of senior network experts which are ready to help and support you, 24 hours a day, 7 days a week, worldwide with network experts in each of your time zone area. In Those regional experts are managed from Memotec's Headquarter, who provides overall coordination, and ensures 3rd level expertise through.

We can provide you with a comprehensive and rich customer support experience, prior to your purchasing decision (network design, solution analysis, network optimization, technical expertise), during network deployment (training, on-site assistance, network installation), and during the operational life of the equipment.

Ask about our in-depth training programs and comprehensive Customer Service packages. 

 

Contact us and find out how you can take advantage of our Programs. 

Tel: +1 514.738.4781

Emergencies: +1 514.738.4781 #1

 

Or email-us:

Sales enquiry: sales@memotec.com

General customer support enquiries: memotecsupport@memotec.com
For equipment return & repair: memotecrepair@memotec.com, See our RMA Form (48 KB)

 

Specific product support: